Returns & Exchanges

At HiBoost Official, we stand by the quality of our signal boosters and offer a 30-day money-back guarantee to ensure your complete satisfaction with your cellular coverage. If your device does not meet your performance expectations, we provide a streamlined return process for all eligible electronic hardware.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your original order details.

• 2.
  Pack the Equipment

  Carefully place the booster, antennas, cables, and power supply in their original packaging to ensure the sensitive electronic components are protected during transit.

• 3.
  Label and Ship

  Affix the provided RMA label to the outside of the box and ship the package via a trackable carrier to our designated processing center.

• 4.
  Inspection and Refund

  Once our technicians verify the kit contents and condition, we will process your full refund to the original payment method within 7-10 business days.